Privacy Policy

INTRODUCTION

At Lightbody Healing LLC, we are deeply committed to protecting your privacy and ensuring the responsible handling of your personal data. We never sell your personal information to any third party. We collect only the minimum information necessary to provide and maintain our services effectively and securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or interact with our website or services. By using our services, you agree to the practices described below.

INFORMATION WE COLLECT

We collect only what is necessary to operate our services and communicate with you:

Information You Provide Directly:

Contact Information: Name, email address, phone number, mailing address.
Payment Information: Handled securely through third-party, PCI-DSS-compliant payment processors (e.g., Stripe or PayPal). We do not store credit card information on our servers.
Account Information: If you create an account on our website, we collect login credentials and user preferences.

Information Collected Automatically:

Essential Cookies: We use strictly necessary cookies required for the basic operation of our website (e.g., session management, login functionality). These do not track your browsing behavior for marketing or third party analytics purposes.
Usage Data (Anonymous): We collect anonymized technical data such as IP address, browser type, operating system, and pages accessed. This information is used only to ensure the security, reliability, and performance of our website and cannot be used to personally identify you.

We do not use advertising cookies, and we do not employ third-party tracking technologies.

HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

To provide, maintain, and improve our website and services.
To process transactions and send confirmations or updates related to your purchases.
To communicate with you regarding your account or inquiries.
To send newsletters or promotional content only if you have explicitly opted in (you may withdraw consent at any time).
To analyze anonymous usage patterns in order to maintain website performance, detect abuse, and ensure service reliability.

Each use of your information is based on one of the following legal grounds under the General Data Protection Regulation (GDPR):

Performance of a contract (e.g., processing your order);
Compliance with legal obligations;
Legitimate interests (e.g., securing our services);
Your consent (e.g., for marketing communications).

DISCLOSURE OF INFORMATION

We do not sell, rent, or share your personal information for commercial purposes.

We may share your information only with:

Service Providers: Trusted third parties that help us deliver our services (e.g., hosting providers, payment processors, email communications):

- All third-party providers are contractually required to comply with applicable privacy laws (such as GDPR, CCPA, and other relevant regulations) when processing your personal data.
- Third parties are permitted to use your data only for the purpose of providing services on our behalf and are prohibited from using it for their own marketing or business purposes.
- We ensure these providers implement appropriate security measures to protect your data from unauthorized access or misuse.
- While we ensure compliance, we are not responsible for the privacy practices of third-party services. We encourage you to review their privacy policies directly.
- As our business evolves, we may update our third-party relationships. This policy will be updated to reflect any significant changes.

Legal Authorities: If required to comply with a legal obligation or to protect our rights, safety, or users.

DATA SECURITY

We implement appropriate technical and organizational safeguards to protect your data against unauthorized access, loss, or misuse. However, please note that no internet transmission or storage system is completely secure.

YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

Under the General Data Protection Regulation (GDPR):

Right to access your data;
Right to correct inaccurate data;
Right to request deletion of data;
Right to object to processing or restrict certain uses;
Right to data portability;
Right to withdraw consent (where processing is based on consent).

Under the California Consumer Privacy Act (CCPA):

Right to know what personal data we collect;
Right to request deletion of your personal data (subject to certain exceptions);
Right to opt out of the sale of personal data (not applicable; we do not sell data);
Right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, contact us at: claudia@lightbodydivinehealing.love. We may need to verify your identity before fulfilling your request.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Any changes will be posted on this page and take effect immediately.

For any questions, concerns, or privacy-related requests, please reach out to us at:

claudia@lightbodydivinehealing.love

We are committed to respecting your privacy and ensuring transparency in all aspects of our data handling practices.